FAQs

How long until my order is shipped?

As a small business, please note that producing your piece may take up to 5 days. Once your piece is being packed and prepped for shipping you will receive a notification via email with your tracking number.

Do you accept customizations to your pieces?

I’m happy to talk with you regarding your custom request and come up with the best solution! Please email leslee@mackandmyylesjewelry.com

All pieces can be made larger (or longer) to fit your needs. Simply, send me an email requesting this. Most pieces in the collection can be made in 14k gold rather than the original gold-filled material. Email me for pricing.

Can you expedite my shipping?

Yes! I am happy to upgrade your shipping. All orders are automatically processed via ground shipping. If you want to request expedited shipping you must send an email with your order number included in the email.